> For the complete documentation index, see [llms.txt](https://support.pipefile.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.pipefile.com/intake/profile-page.md). # Your profile page A permanent pipefile.com link anyone can use to send you files, with no request needed. Your profile page is a short public link, `https://pipefile.com/`, that anyone can use to send you files. Put it in your email signature or on your website. Each visitor gets their own secure request; they don't need an account. Profile pages are available on every plan. ## Set up your profile {% stepper %} {% step %} ### Choose a username Click **Profile** in the left sidebar (`https://pipefile.com/dashboard/profile`). Under **Setup Your Public Profile**, enter a username and click **Create My Link**. Usernames are unique; if yours is taken, you'll see **Username already taken**. {% endstep %} {% step %} ### Copy or share the link The **My Profile** page shows your link with a **Copy** button. For more options, click the gear icon (**Profile options**) and choose **Share** to post it to Facebook, X, LinkedIn or Telegram, send it by email, or copy it. {% endstep %} {% endstepper %} ## What visitors see By default your profile shows a short form headed **Send files to** your name, with the note "Add your details here, then your files on the next page. No account needed." Visitors enter: * **What are you sending?** (required), such as "2025 tax documents". This becomes the request's subject. * **Full name** (required) * **Email (optional)** * **Phone (optional)**, on plans with [SMS reminders](/reminders-and-notifications/sms-reminders.md). A visitor who enters a number must tick **Text me about this request**. They click **Continue to upload** and land on their new request to upload files. If your team has set up [branding](/team-and-account/branding.md), the page uses your team's color. ## What each submission creates Every submission opens a new [open-ended request](/requests/open-ended-requests.md) from you to the visitor: * The subject is what they typed in **What are you sending?** * It expires in 30 days and has no automatic reminders. * It appears in your requests list like any other, and you get your usual [notifications](/reminders-and-notifications/notification-settings.md). * It doesn't count toward the Free plan's request limit. Repeat visitors always get a new request; submissions are never merged. {% hint style="warning" %} Pipefile doesn't email visitors a link when they submit. They go straight to the upload page, so ask them to upload in that visit. {% endhint %} If a profile receives an unusually large number of submissions in a day, visitors see **This link is receiving too many submissions right now. Please try again later.** until the volume drops. ## Edit your profile Click the gear icon (**Profile options**) and choose **Edit profile**, or go to [Edit Your Profile](https://pipefile.com/dashboard/settings/profile/edit). You can change: * **Username**: your link changes with it, and the old link stops working. * **Intro message shown above the default form (Optional)**: a note for visitors. You can use Markdown. Click **Save**. ## Use a lead form instead {% hint style="info" %} A custom lead form on your profile needs the **Professional** or **Enterprise** plan. Some older accounts keep this on any plan. {% endhint %} To collect documents with a full checklist, show a [lead form](/intake/lead-forms.md) on your profile instead of the default form. In **Edit Your Profile**, turn on **Use a custom lead form?**, choose one under **Lead Form (Choose One)** and click **Save**. Visitors then see that lead form, and each submission creates a request from its template. To go back to the default form, click **Remove lead form** and save. If your plan doesn't include lead forms, the editor shows **Upgrade to Professional to use a custom lead form on your profile**. A lead form already attached stops showing, your profile serves the default form, and **My Profile** says **Upgrade to Professional to use this lead form. Your profile is showing the default form.** The link keeps working either way, and the lead form comes back if you upgrade.
I used to receive files directly on my profile. Where are they? Profiles used to accept uploads without creating a request. That upload box no longer takes new files, but anything sent to it before is still listed on your **My Profile** page. New visitors get a request instead.
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