> For the complete documentation index, see [llms.txt](https://support.pipefile.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.pipefile.com/team-and-account/email-and-password.md).

# Change your email or password

Change your name, login email or password, or reset a forgotten password.

Your name, email and password are on [Account Settings](https://pipefile.com/dashboard/settings/account).

## Change your name or email

{% stepper %}
{% step %}

### Edit Basic Information

Go to [Account → Basic Information](https://pipefile.com/dashboard/settings/account#basic-information) and click **Edit**.
{% endstep %}

{% step %}

### Update and save

Change **Name** or **Email Address** and click **Save**.
{% endstep %}

{% step %}

### Confirm the new address

If you changed your email, we send a confirmation link to the new address. Click it. Until you do, keep logging in with your old address.
{% endstep %}
{% endstepper %}

After you confirm, log in with the new address. Your password doesn't change.

{% hint style="info" %}
If you signed up with Google and never set a password, Pipefile asks you to set one before you can change your email. Use [Forgot your password?](https://pipefile.com/password/reset) to set it, then change your email.
{% endhint %}

A team admin can also change a member's name or login email with **Update user** on the [Team → Users](https://pipefile.com/dashboard/settings/team#users) list. The member still has to confirm the new address.

## Change your password

Go to [Account → Password](https://pipefile.com/dashboard/settings/account#password), click **Change password**, enter your **New password** twice and click **Save**.

Passwords must be at least 8 characters, can't be all numbers, and can't be a common password or too close to your name or email.

## Forgot your password

1. On the login page, click **Forgot your password?** (or go to [pipefile.com/password/reset](https://pipefile.com/password/reset)).
2. Enter your **Email Address** and click **Reset Password**.
3. Open the email and follow the link to choose a new password.

If the page says **This password reset link is expired**, request a new one. Can't find the email? See [Emails not arriving](/troubleshooting/emails-not-arriving.md).

{% hint style="warning" %}
If your team logs in with [single sign-on](/team-and-account/single-sign-on.md), your password is managed by your company's identity provider. Contact your IT team instead.
{% endhint %}

## Related

* [Two-factor authentication and device verification](/team-and-account/two-factor-and-device-verification.md)
* [Login issues](/troubleshooting/login-issues.md)


---

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